Streamline. Optimize. Thrive.
Operations consulting
Transform your chaotic workflows into elegant, efficient systems that actually support your team.
- Process audits and optimization
- Workflow design and documentation
- Tool stack evaluation and setup
- Profitability analysis and improvement
- Team capacity planning
- Sustainable growth strategies
Ideal for: Digital agencies, creative studios, cooperatives, and small businesses feeling the chaos of growth.
Lead with intuition. Speak with confidence.
Leadership coaching
Connect with your inner compass, identify limiting beliefs, and learn to speak the language of business.
- One-on-one coaching sessions
- Limiting belief identification
- Communication skills development
- Business language fluency
- Confidence building
- Decision-making frameworks
Ideal for: Project managers, account managers, C-suite leaders, and founders ready to level up.
Human-centered project management.
PM training & consulting
Level up your project management with trauma-informed, anti-oppressive approaches that work.
- Custom training programs
- Team workshops and sessions
- PM methodology selection
- Risk management strategies
- Client communication training
- Meeting facilitation mastery
Ideal for: Teams looking to transform their project management culture and practices.
Executive leadership. Flexible commitment.
Fractional ops partnership
Get executive-level operations leadership and PM department setup without the full-time overhead.
- Part-time operations director role
- PM department setup and hiring
- Ongoing strategic guidance
- Team mentorship and development
- Systems implementation
- Quarterly planning and reviews
Ideal for: Growing agencies and organizations not ready for a full-time ops hire.
Transform how it runs. Transform what it becomes.
Small business transformation
For founder-led businesses that are busy but can’t seem to grow. Redesign the systems, leadership, and habits keeping you stuck.
- Operational systems redesign
- Founder and leadership capacity work
- Team accountability and role clarity
- Pricing and profitability strategy
- Growth and scaling roadmap
- Transformational leadership coaching
Ideal for: Founder-led small businesses and teams that are busy but can’t seem to grow.
Are you stuck and want to grow?
Growth is exciting until it's exhausting. Late nights, constant hiring, and the nagging sense you're holding it all together with caffeine and stubbornness. That's not a strategy. When your systems support your people instead of squeezing them, growth stops being something you survive and becomes something you actually enjoy.
Who I work with
Caring companies who need to grow
Growing service businesses
Cooperatives & purpose-driven orgs
Companies that put people first
Fem-owned businesses
Professional services — accounting, construction, tech, marketing
At least $500K in revenue
Signs you're ready
Talk to me if this hits
Rapid growth that's outpacing your systems
A new leadership team finding their footing
A management layer being added for the first time
Merging or acquiring — and cultures need to mesh
Scaling past 25, 50, or 100 people
Founder burnout — you can't carry it all anymore
High turnover or team exhaustion
Projects slipping through the cracks
Culture friction getting in the way of the work
See the results
Every engagement is confidential, so these are anonymized — but the numbers are real. Explore the full collection of case studies.
Results at a glance
76%
Net profit increase
OTM
2×
Profit margin within the year
ILVZ
$54k
Added to project budgets
Friendly Design Co.
2×
Team size growth
Reaction
100%
Booked through pandemic
ILVZ
27%
Increase in average client revenue
Friendly Design Co.
Good to know
Frequently asked questions
Let’s see if we’re a fit
I’m not the right partner for everyone. Here’s the honest version.
Work with me if...
- +You have good people doing good work, but everything feels harder than it should
- +Your systems are breaking under growth — or you’ve plateaued because they never grew
- +Projects slip and the same conversations happen every week
- +Your operations exist mostly in someone’s head
- +You want operational behavior change, not just better docs
- +You’re ready to invest in systems that teach people how to behave
I’m not for you if...
- —You want someone to micromanage your team
- —You believe a new tool will fix unclear priorities and inconsistent leadership
- —You want someone to tell you what you want to hear
- —You’re looking for a quick fix, not real change
Let’s talk.
No sales pitch. Just real talk about where you are and where you’re headed.